11/1/2023 0 Comments Aws secret manager rotation![]() Administer Microsoft Exchange user mailboxes, distribution lists, external contacts, and public folders.Administer Active Directory user accounts, permissions, group policy memberships, and other regular support activities within this platform.Install, upgrade, and troubleshoot a combination of COTS and internally built applications as part of regular administration of user systems.Research and resolve customer issues in a timely manner with minimal escalations in accordance with company service level agreements and best practices.Configure, monitor, and support the backup and recovery system, inclusive of managing regular tape rotation to off-site storage.Act as the primary point of contact for the IT Department to resolve issues reported to the company IT helpdesk.Your role will also be critical to the cybersecurity compliance of the organization, as you will ensure that all workstations and common end user applications remain patched/updated to latest versions to mitigate risks to the computing environment. You will be responsible for hosting a variety of educational sessions for groups of end users to advise on the use of new platforms and features within the infrastructure.Īs a part of the disaster recovery team for the IT department, you will be responsible for ensuring reliable backup and recovery capabilities for vital business data on a multitude of platforms. You will be responsible for producing how-to documentation to build and maintain a searchable database of quick solutions to common concerns. You will work closely with other engineering teams to provide resolutions for a variety of technical issues. Further, you will manage the employee experience with the technical infrastructure of the organization, working with a variety of vendors and using your knowledge of system platforms to guide new hardware selections for end-user equipment, peripherals, and collaborative tools. ![]() You will act as the primary point of contact for all end user issues. Your role in helping us shape the future:Īs an IT Systems Engineer, you will occupy a critical role as the primary point of contact to provide support, maintenance, and administration activities for mission-critical enterprise services for Intelsat General Communications (IGC). ![]()
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